Visitor Services & Accessibility

FIND OUT MORE ABOUT OUR VISITOR SERVICES

Help and Information

For general enquiries during your visit, or for more information on what our Museum can offer, visit the friendly staff at the Welcome Desk, located in the Atrium, next to the main entrance.

Food and drink are not allowed in the galleries.

Please wear suitable footwear in the Museum.

All our staff are first aid trained and are authorised to operate the AED (automated external defibrillator) which is located by the sliding doors on the ground floor near the main entrance of the Museum.

---

Disability Access

The Air Force Museum welcomes visitors of all abilities. We offer:

• accessible parking spaces and bathrooms
• free wheelchair and walking frame use
• education programmes and tours tailored to individual needs or requirements

Please contact us to discuss how we can assist you further with your visit.

---

Family Areas

The Air Force Museum is the perfect place for families to spend an hour or an afternoon, with plenty to engage both children and adults.

We have a kids’ play area located on the first floor, where you can try on an Air Force uniform jacket, colour in an airplane picture, take an aeroplane ride (coin-operated), or simply relax in the sun! We also offer:

• Baby changing facilities (located in the wheelchair accessible bathroom)
• Hands-on exhibitions and displays
• Museum hunts (available from the Welcome Desk)
• School Holiday Programmes
• Birthday Parties

---

Shop

The Museum gift shop, located in the Atrium next to the Welcome Desk, is well-stocked with a variety of unique aviation-themed gifts and souvenirs for all ages. Come in and visit us, or shop online.

---

Contact Café

Flooded with natural light, it’s the perfect space among aircraft to take a break during your Museum visit, or simply pop in and while away an hour or two over coffee or lunch.

Open Monday to Sunday 9:30am – 4:00pm

---

Research Facilities

We have an extensive research collection and welcome enquiries. Visit our Research page for more information.